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Returns

How do I return or exchange an item?

To start a return or exchange, visit our Returns & Exchanges portal. You can also access the portal through: My Account > Orders & Returns > Order Det...

What is your return/exchange policy?

ShoeDazzle strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we ...

When will I see my account be credited for my return?

Once your return has been processed by our warehouse, you will receive an email regarding your credit or refund. Refunds typically take 5 to 7 busines...

I bought a bundle with a VIP Credit, but want to return only 1 item, what will I get back?

If you return only one piece of a two-piece bundle, we can’t split up your promotional VIP Credit, so we’ll partially refund you in the form of store ...

What is the number for customer service?

If you still need to speak with a live agent, you can reach one of our Fashion Consultants by: Phone: 1-888-970-8966 24 hours a day, 7 days a week. Or...

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